3 of 180 Biases; Test Assumptions
February 16, 2020
180 Biases; Testing assumptions to improve accountability Part II As outlined in 4 Tips for Personal Accountability, self-management improves accountabilit..
BLOG
STOP the Mass Exodus-Courageous Conversations
January 15, 2020
Veterinary team members leave the profession, frequently. I want to stop the exodus of veterinary team members leaving the veterinary community because of ..
Disconnect Between Clients & Clinic
December 18, 2019
Do you have a disconnect between what the clients hear and what the clinic speaks? Utilize the tool “Top Ten List of Services” for Consistent Messaging..
Risk vs Reward in Conversations
March 18, 2019
Take the leap in a challenging conversation, the reward may surprise you. My personal example and a challenge to you! Communication challenges have been a..